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About

  • What is the arrival time ?
    The reception time slot is from 3 p.m. to 6 p.m. Even if arrival is autonomous, a security system is in place on the property. In the event of an exceptional delay, please notify it when booking or before your arrival. Any other delay may be charged :
  • What is the departure time ?
    Accommodation must be vacated before 11 a.m. on the day of departure of travelers.
  • Can I arrive at the accommodation earlier ?
    Yes, it is possible to arrive at the accommodation exceptionally from 12 p.m. Each additional hour will be billed at €15. To do this, you will need to obtain authorization from the owner at least 24 hours in advance, and depending on the availability of the accommodation.
  • Can I leave the accommodation later ?
    Yes, depending on availability of accommodation, it is possible to leave the accommodation later until 2 p.m. maximum. Each additional hour will be billed at €15. To do this, you will need to obtain authorization from the owner at least 24 hours in advance.
  • No more water cuts in Kalinao !
    No, there is no water cut in Kalinao. We have set up a rainwater recovery system filtered by a UV filter system, which makes the water 100% drinkable. All we have to do is switch to the rainwater circuit to quickly replenish the network for your greater comfort. As the territory of Guadeloupe is known for its poor management of water distribution, you will no longer be worried during your stay.
  • Is there a breakfast service ?
    Yes, a contemporary breakfast with seasonal fruit can be served to you. You will need to place an order at least 48 hours in advance.
  • Is there a welcome dinner service ?
    Yes, a welcome dinner service (vegan option available) can be served to you. You will need to place an order at least 48 hours in advance.
  • May I cancel my reservation ?
    If the tenant cancels the rental less than 5 days before the date of the first day of rental, the lessor reserves the right to retain payment of the advance or the entire rental. With the exception of the following cases of force majeure:
  • Is Kalinao an entire home for rent ?
    Yes Kalinao is made available entirely.
  • Can the accommodation accommodate children ?
    The accommodation can accommodate 2 people with a young baby (0 to 12 months).
  • When will my deposit be released ?
    A pre-authorization of €150 is held 1 day before arrival and released 5 days after departure, if no damage has been noted.
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